How can we help?
We're a small team that cares. Reach the right inbox below and you'll usually hear back within 24 hours (business days).
General support
Account, app issues, or anything you can't find.
Venue partners
Claim a venue, promotions, analytics, billing.
Event organizers
Event hubs, registrations, check-in, engagement.
Founder direct
Partnerships, press, or a personal note.
Frequently asked
How do I create an event hub?+
Sign in, tap Events, then Create Event. You'll get registration, check-in, agenda, networking, and analytics out of the box.
How do I claim my venue?+
Visit /partners or open Venue Mode inside the app and request verification. We respond within one business day.
Is Vibelo free?+
Yes for people and basic venue profiles. Organizers and premium venue tools have paid tiers — see the pricing section on the homepage.
How do I delete my account?+
Email support@getvibelo.com from your account email. We remove your data within 30 days.
Do you have an API?+
API access is rolling out to enterprise partners. Email support to request access.
Still stuck?
Send a note to support@getvibelo.com with a screenshot and the page you were on. We'll take it from there.